Cancellation/Amendment Policy: This policy defines how to handle cancellations:

– If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
– If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
– In case of no-show, 100% room rate and tax will be charged.
– Early Bird/Long Stay/Last Min/Package Rates are Non – changeable & Non – refundable

* The refund process will take approximately 7 to 20 working days depending on the intermediary bank. Please notify us at  info@legacyhoian.com  when you receive the refunded amount.